I wrote this for a magazine but it was deemed too anti-business (and this was me trying to be PRO-business, so I guess that says something about my biases). Still, I think communicating the truth to people ultimately shows *more* faith in them than lying or pandering.

In any case, I’ll probably post a version of this to CNN, but thought I’d share it here in its purer form first.

A few upcoming things and videos at the bottom of the message. As always, feel free to forward. And Happy Mothers Day!

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At the White House Correspondents Dinner – the annual opportunity for the President to engage directly, and humorously, with reporters who cover him – I expect most of the gibes to be at the President. Sure, he gets the chance to defend himself, but it’s pretty much a roast: a leading comedian is invited every year to make jokes, while the Commander in Chief tries to laugh instead of squirm.

Maybe that’s why I was so jolted when this year’s headliner, comedian Joel McHale of TV’s The Soup, took such a hard swipe at Google. “America still has amazing technological innovations. Google Glass has hit the markets. Now, just by walking down the street, we’ll know exactly who to punch in the face.” It got a pretty good laugh - perhaps because both the press and the politicians in the room were relieved to have been spared for at least one joke. But the violence of the imagery, and the intensity of the rage that it expressed, gave me serious pause: are we in the midst of a new kind of tech industry backlash? And is it for something these companies are actually doing, or have the simply lost control of the technology story?

This is more than the traditional sort of commentary and critique of digital media and culture that we’ve seen waged against everything from television advertising or fashion iconography in the past. When the artists called Like4Real rebel against the ubiquity of the Facebook “Like” by holding a funeral for the thumbs-up symbol, it comments effectively, if acerbically, on the changing nature of social relationships in a commercial space. Meanwhile, artists from KillYourPhone.com are encouraging people to make special pouches for cell phones and PDA’s, which prevent them from receiving signals. Again – agree with them or not about the need for an occasional digital detox – it’s clever, provocative, and memorable satire.

But the notion, even expressed jokingly, of punching people in the face for wearing Google Glass – as if the device somehow signals a traitor to the cause of humanity – pushes things over the top. Yes, we can all imagine how people wearing an augmented reality device might be annoying: they can surf the web while pretending to converse with us or, worse, record us when we don’t know it.  But it’s as if the public is now being primed to go after early adopters – almost to a point where one might be reluctant to put on the device.

Are technology companies such as Google shouldering the blame for too much? It seems as if they are bearing responsibility not only for people’s fears about the future of technology, but the excesses of corporate capitalism.

Consider the hullabaloo now centered on the buses that convey Google employees from San Francisco to Silicon Valley. This winter, protestors waylaid one of the Google shuttles, going so far as to hurl a brick through one of its windows in protest of what they see as the tech giant’s gentrifying influence on the city. When San Francisco introduced the new Muni 83x bus line, locals were quick to point out that its sparsely-utilized buses run suspiciously close to Twitter headquarters. More protests, and more vitriol ensued.

Of course, in reality, Google’s buses spare the highway a whole lot of traffic, and the atmosphere from countless tons of carbon emissions from what would otherwise be an extra few thousand cars on the highways every day. And suspicions about local government adding commuter lines to accommodate Twitter appear to be unfounded.

The deeper angst in San Francisco appears to be over the way each new tech IPO creates another few thousand millionaires who want to buy apartments, jacking up the real estate prices for everyone else. And, like all corporations, Silicon Valley giants externalize the costs of private enterprise on public infrastructure. But even this local economics issue seems unlikely to be motivating such widespread disdain for tech business. Besides, there are a number of corporations with much worse records of displacing residents or hurting local business than the new tech giants.

No, I think the reason these young corporations are getting so much pushback is that they were once seen as the upstarts – as the companies on the people’s side of things. Digital technology was supposed to disrupt business as usual, create new opportunities for both self-expression and small business, and - perhaps most of all - change the very nature of the corporation and its relationship to real people and places. They’re being held to a higher standard than companies of previous generations.

Now that these little garage businesses are some of the biggest companies in the world, it’s a whole lot harder for them to exhibit the qualities that once made them the darlings of the culture and counterculture alike. Yes, digital companies are being held to a higher standard than companies of previous generations. But this is largely because we all understand that they are building the infrastructure in which our economics, culture, and perhaps even a whole lot of human consciousness is going to take place.

That’s why they have to pay more attention to communicating their intentions than might otherwise seem justified. Steve Jobs was famous for keeping great secrets, but Apple is largely a consumer electronics firm. We like being surprised about the features on our next phone. A company like Google can’t be as secretive when they purchase a military robotics firm. Without clear messaging about the reasons for such acquisitions, the public mind reels, particularly in the wake of NSA disclosures, jobs lost to automation, and movies from Her to Transcendence.

Instead of balking at our widespread suspicions, the leaders of Silicon Valley must begin communicating honestly and effectively about what they hope and dream for. If people are scared of Google’s Glass, of Facebook’s purchase of a virtual reality company, or of Twitter’s use of big data, then it’s up to those companies to explain loud and clear how these developments will serve us all. Unless, of course, they don’t.

For once, protecting strategy secrets has to take a back seat to clear communications. If these companies really are building the world we’re all going to be living in, they have to let us in on their plans. Otherwise, we’re going to feel like we’ve been left off the bus.

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Meanwhile, off to Copenhagen Monday for a talk to finance people on Wednesday - during which I hope to gather some intelligence for my next book, on digital economics. And doing something at BookExpo in NY on May 29. Details, as always, on http://rushkoff.com

Two really interesting if contrasting videos about Present Shock came out this month:

 - a fast-paced, frenetic video of me talking about Present Shock in various NYC locations, produced by Dark Rye, which is a division of Whole Foods. http://www.darkrye.com/content/rushkoff-0

 - a slow-paced, contemplative video of me talking about Present Shock on a makeshift theater set in the Purple Crayon, an arts space near my house, for the Dutch-TV Channel VPRO. http://www.darkrye.com/content/rushkoff-0