(Ms) Dale LaBonte
Coordinator of Library
Serials
and Electronic
Resources
Alden
Library
dlabonte@qcc.mass.edu
508 854-7472
From:
SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@LIST.UVM.EDU]
On Behalf Of Nelson, Stacy
Sent: Wednesday, July 29, 2009 5:56
PM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST]
Newsweek no longer working with subscription
agents?
Don’t
fear the directs….
We
have gone direct for years and years for Newsweek (and for most other “popular”
titles, especially when we subscribe to more than one copy). We renew with
a business credit card and the publisher renewal form.
We
found that the NEODATA-type fulfillment houses handle this type of renewal much
better than a batch renewal through agents. The minimal time we spend on
the annual renewal being separate from our big accounts is more than made up by
the lack of any problems—no more duplicate copies, merged accounts and
variations in subscription periods!
It
also makes for easy claiming (with almost instant resolution)--the publisher
always has an 800 phone number for claiming and they can always find our order
(‘cause we always put the first line of the address in our records since they
track on that---we also always do variations on the first line of the address
for multiple copies ‘cause that keeps them from getting merged).
Stacy
C. Nelson
Head,
Serials & Electronic Resources
Acquisitions
Dept, Geisel Library
Univ
of Calif San Diego
9500
Gilman Dr 0175A
La
Jolla, CA 92093-0175
scnelson@ucsd.edu