Try looking at claiming in two ways: claiming the order vs claiming the issue.  I would argue that claiming the order (in other words, making sure your subscription is actually coming in) is far more important that claiming an individual issue that didn’t arrive.  This is particularly true if your subscription for print is bundled with your subscription for the online – if the print isn’t coming in, chances are you probably also have a problem with your online access.

Kim

Kim Maxwell

Serials Acquisitions Librarian

Associate Head, Acquisitions & Licensing Services

Massachusetts Institute of Technology

MIT Libraries, Room 14E-210

77 Massachusetts Ave.

Cambridge, MA 02139-4307

Phone: 1-617-253-7028

Fax:   1-617-253-2464

Email: kmaxwell@mit.edu

From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Carol Seiler
Sent: Wednesday, January 20, 2010 11:08 AM
To: SERIALST@list.uvm.edu
Subject: Re: [SERIALST] Cease claiming, checking in, binding

Is it feasible to do check-in but eschew the claiming? This way you know what has/has not come in and you ensure the ‘junk’ mail doesn’t get shelved. Would that save at least half the time you are looking for?

Carol Seiler, MLS
Continuing Education Librarian
Amigos Library Services
14400 Midway Rd.
Dallas, TX 75244
(800) 843-8482 ext. 2828
(972) 340-2828 (direct)
(972) 991-6061 (fax)
www.amigos.org
seiler@amigos.org