Hi All,

I just sent an e-mail to the technical support person that Christine Stamison told us to contact if we still had problems after Monday October 3rd. This her reply:

 

Hi Wilma,

 

Sorry for the inconvenience with this!!  I have just forwarded another email to our Network administrator who works in The Netherlands.  We’ve tried a few things so far but have not resolved the issue.  I’ll call him tomorrow morning and see if I can escalate the issue.

 

Again, sorry for the inconvenience.

 

Brenda

 

 

Brenda Frambes
Technical Support Specialist

 

 

Wilma L. Reeder

Serials Manager & Government Document Technician

Snowden Library – Lycoming College

700 College Place

Williamsport PA 17701

Phone: (570)321-4089

FAX: (570)321-4090

reeder@lycoming.edu

 

 

From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of McCarthy, Jennifer
Sent: Tuesday, October 04, 2011 12:36 PM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Backserv still down?

 

Same here. No messages.


Jen

Miner Library

Univ of Rochester Medical Ctr.

 

From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Linda Harding
Sent: Tuesday, October 04, 2011 12:13 PM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Backserv still down?

 

I haven’t tried to send anything, but it’s been days since I have received any messages from backserv.

 

Linda

 

Linda Harding

Periodicals Assistant

AC Buehler Library

Elmhurst College

190 N. Prospect Ave.

Elmhurst, IL 60126

 

lindah@elmhurst.edu

 

 

From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Cynthia Adamo
Sent: Tuesday, October 04, 2011 10:59 AM
To: SERIALST@list.uvm.edu
Subject: [SERIALST] Backserv still down?

 

Good morning,

 

Last I had heard, Backserv was possibly going to be working again, starting yesterday.  However, I just tried to send a message to Backserv, and got the "failed mail" response.

 

Just wondering if other folks are still having this issue.

 

Thanks!

-Cyndi


Cynthia Adamo
Mortensen Library - Serials Specialist
University of Hartford
200 Bloomfield Avenue
West Hartford, CT 06117
Phone: 860-768-4811
Email: adamo@hartford.edu