I am downloading our journal usage statistics for 2011 and 2012.  When the journals were mounted on the Highwire platform, we were able to access all of our statistics at once (eg, Chest, American Medical Association titles, Psych Online).  With Silverchair, we have to separately download each publisher’s statistics which is time consuming.  Does anyone have a contact for Silverchair with whom we can discuss this issue?  I sent an email to the contact on the Silverchair site, and have not had a reply.  Thanks
 
Ellen Rothbaum, MS, AHIP
Assistant Director
Daniel Carroll Payson Medical Library
North Shore University Hospital
300 Community Drive
Manhasset, NY 11030
Voice:  (516) 562-4324
Fax:  (516) 562-2865
ellenr@nshs.edu
 
 

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