Good morning,

I have been trying to establish consistent access to the above title from the publisher Racom. Rich Hagle has been my contact there.
We are having the most trouble with remote access. Off campus users get an error message like, "The URL that you have entered in your browser is incorrect" or "The Link that you clicked on incorrectly points to this page." or "You are the owner of this web site and you have not uploaded your website correctly." the URL we are using is www.ijimc.com/direct

We do not subscribe via EBSCOHost, but directly from the publisher. And our link resolver is 360 Link (Serials Solutions).


Any suggestions would be greatly appreciated.