Hello again.

 

For some reason Proquest’s notification that the their products were down due to an unexpected outage did not show up until about 30 minutes before they got the products back up again.

 

Thank you everyone for your replies.

 

Cheers,

 

 

 

The ProQuest platform is working fine here at Colorado College.  It was problematic a couple weeks ago.

 

Sometimes if a database is going wonky, you have to clear  your browser cache (history), and possibly exit and restart your browser.

 

Also if you have a proxy server, try the unproxied link and see if that works.  If it does, you may have to restart your proxy server (or restart a process on the server – I don’t handle that, so I don’t know the gritty details.)  I believe this was the problem with ProQuest a couple weeks ago.  We have been experiencing this type of problem more frequently this past year, usually it’s with EBSCO.

 

Hope this helps,

 

Diane Westerfield, Electronic Resources & Serials Librarian

Tutt Library, Colorado College

diane.westerfield@coloradocollege.edu

(719) 389-6661

(719) 389-6082 (fax)

 

 

 

 

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