I’ve been asked by my director to look into ways to create an e-resource ticketing system so it would be easier for librarians to report a problem and to check the status of a problem.

Do you use or recommend any e-resource ticketing system (preferably a free one)?

Cordially,

Eridan

Eridan Thompson
Senior Librarian
Electronic Resources Librarian
111 Lake Hollingsworth Drive
Lakeland, Florida 33801
ethompson@flsouthern.edu
863.616.6450

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