I’ve been asked by my director to look into ways to create an e-resource ticketing system so it would be easier for librarians to report a problem and to check the status of a problem.

Do you use or recommend any e-resource ticketing system (preferably a free one)?



Eridan Thompson
Senior Librarian
Electronic Resources Librarian
111 Lake Hollingsworth Drive
Lakeland, Florida 33801

* You are subscribed to the SERIALST listserv (Serials in Libraries discussion forum)
* To unsubscribe, send an email to the server address: LISTSERV@LIST.UVM.EDU . Do NOT include a subject line. Type as an email message these two words: SIGNOFF SERIALST
* For additional information, see SERIALST Scope, Purpose and Usage Guidelines.