Electronic Resources and Acquisitions Support Specialist

Academic Professional

University of Illinois at Urbana-Champaign Library

Position Available: The expected start date is as soon as possible after the closing date. This is a 100%, twelve-month, academic professional position.

Responsibilities:  The University of Illinois at Urbana-Champaign seeks an innovative and knowledgeable professional to support electronic resources and acquisitions functions at the University Library.  This is an Academic Professional position for a librarian who possesses the requisite skills, experience, and/or demonstrated knowledge from course work. The Support Specialist will work in the Acquisitions unit within the Technical Services Division of the Library. The successful candidate will work in a team environment with those division faculty and staff responsible for the management of electronic resources and acquisitions work. The position will assist in the maintenance of our OpenURL link resolver, SFX, in troubleshooting access problems, and will also assist in managing the reports and documentation necessary to support electronic resources and acquisitions work. This position reports to the Head of Acquisitions and works closely with the Electronic Resources Librarian.

Specific duties include:

• Assists in the management of the Library's electronic resources and continuing resources collection, including ordering, licensing, access, setting up trials, and troubleshooting of electronic resources for library patrons as directed by the Electronic Resources Librarian or Head of Acquisitions.
• Updates and maintains EZproxy remote access configurations.
• Develops expertise and follows trends and developments in electronic resources acquisitions and management.
• Assists in communication and establishes professional relationships with external service providers, including publishers, vendors, consortia, content providers, and collaborates internally with Library staff in other departments and with bibliographers to provide optimal access to the Library's electronic resource collection.
• Assists in supporting the tools required for acquisitions and electronic resources work and use of the Acquisitions and Cataloging modules of the Library’s integrated library system (Voyager).
• Gathers electronic resources statistics, creates reports, and extracts data from library software as needed; assists colleagues in designing and running reports for their own needs.
• Works collaboratively with other Library staff and faculty in a variety of units engaged in both public service and technical service activities to develop tools and workflows for improving access to the Library’s collections. That work also includes the maintenance of documentation for acquisitions and electronic resources workflow, policies and procedures.

Qualifications: 

Required:

• Master’s degree in library or information science or combination of other advanced degree and relevant experience
• A minimum of two years of library work experience and significant familiarity with library applications and procedures for electronic resource management, OpenURL link resolvers, and integrated library systems modules used in technical services.
• Demonstrated understanding of electronic resources, including awareness of issues from the perspective of vendors, publishers, and aggregators and that relate to platforms and licensing.
• Ability to communicate and work well with colleagues across units and ability to understand variant perspectives on shared work.
• Strong interpersonal, analytical, oral and written communication skills, and customer service skills.

Preferred

• Working knowledge of EZproxy and OpenURL link resolvers.
• Some familiarity with electronic resource standards and protocols such as SUSHI, COUNTER, or SERU.
• Familiarity with cataloging tools, standards, and metadata.
• Experience with Microsoft Office applications, especially Excel spreadsheets.

Salary and Rank: Salary commensurate with credentials and experience.

Terms of Appointment: Twelve-month appointment; 24 annual vacation days; 11 annual paid holidays; 12 annual sick-leave days (cumulative), plus an additional 13 sick-leave days (non-cumulative) available, if needed, each year; health insurance requiring a small co-payment is provided to employee (with the option to purchase coverage for spouse and dependents); required participation in State Universities Retirement System (SURS) (8% of annual salary is withheld and is refundable upon termination), with several options for participation in additional retirement plans; newly-hired employees are covered by the Medicare portion of Social Security and are subject to its deduction.

Campus and Community:  The University of Illinois at Urbana-Champaign is a comprehensive and major public land-grant university (Doctoral/Research University-Extensive) that is ranked among the best in the world. Chartered in 1867, it provides undergraduate and graduate education in more than 150 fields of study, conducts theoretical and applied research, and provides public service to the state and the nation. It employs 3,000 faculty members who serve 31,000 undergraduates and 12,000 graduate and professional students; approximately 25% of faculty receives campus-wide recognition each year for excellence in teaching. More information about the campus is available at www.illinois.edu.

The University is located in the twin cities of Champaign and Urbana, which have a combined population of 100,000 and are situated about 140 miles south of Chicago, 120 miles west of Indianapolis, and 170 northeast of St. Louis. The University and its surrounding communities offer a cultural and recreational environment ideally suited to the work of a major research institution. For more information about the community, visit: <http://illinois.edu/about/community/community.html> or <http://www.ccchamber.org/>.

To Apply:  To ensure full consideration, please complete your candidate profile at https://jobs.illinois.edu and upload a letter of interest, resume, and contact information including email addresses for three professional references. Applications not submitted through this website will not be considered. For questions, please call: 217-333-8169.

Deadline:  In order to ensure full consideration we urge candidates to submit application materials on or before October 24, 2014

Illinois is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, or status as a qualified individual with a  disability. Illinois welcomes individuals with diverse backgrounds, experiences, and ideas who embrace and value diversity and inclusivity.  (www.inclusiveillinois.illinois.edu).

 https://jobs.illinois.edu/search-jobs/job-details?jobID=45661