Hi Susan,

 

Does your stanza look like this?

 

ProxyHostnameEdit www.psychiatrist.com www-psychiatrist-com

Title Journal of Clinical Psychiatry

URL http://www.psychiatrist.com

HJ www.psychiatrist.com

HJ psychiatrist.com

HJ https://sts.psychiatrist.com

HJ sts.psychiatrist.com

DJ psychiatrist.com

DJ cmeinstitute.com

Find RequestSecurityTokenResponseCollection

Replace -state=SecurityToken RequestSecurityTokenResponseCollection

Find -state=SecurityToken http://

Replace http://^A

Find -state=SecurityToken https://

Replace https://^A

 

If not, try it on your cell or IncludeIP for your computer IP so you can test in while on campus.

 

Best wishes,

 

-Michael

 

 

Michael A. Wood

Head, Resource Management &

Qatar Liaison Librarian

 

Weill Cornell Medicine

S. J. Wood Library & C. V. Starr Biomedical Information  Center

1300 York Ave., C-115

New York, NY 10065

T 646-962.2471

 

mawood@med.cornell.edu

CareDiscover. Teach.

 

 

 

 

 

From: Serials in Libraries Discussion Forum [mailto:SERIALST@LISTSERV.NASIG.ORG] On Behalf Of Prefontaine, Susan
Sent: Tuesday, August 22, 2017 9:42 AM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: [SERIALST] Journal of Clinical Psychiatry - remote access issues

 

Hello everyone:

 

We have had problems remotely accessing the Journal of Clinical Psychiatry for a long time.

 

We have had extensive discussions through email and conference calls between our IT/proxy staff and theirs.

We use EZproxy.

 

We maintain that we have all of the correct stanza/configurations, as per their instructions.

 

We are at a stalemate as to why we can’t access this journal off campus.

 

I would like to know if any other institution has had similar issues.

 

Thank you.

 

Susan Prefontaine

Coordinator, Continuing Electronic Resources

e-Resources Team

University Libraries

University at Buffalo/SUNY

134 Lockwood Library Building

Buffalo, NY 14260-2210

716-645-8581

716-645-5955 fax

sprefont@buffalo.edu

 

 


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