Dear Serialists,

Who out there has a written service agreement (or contract) in place to
cover the services and terms of your main subscription account?  Would
you care to share with the list--or directly with me (depending on your
sense of the sensitivity of the information): the elements that went
into the agreement; the motivation behind it; and the advantages of a
formal agreement, as you see them ?

Most libraries, I believe, simply accept the terms and conditions
"standardized" by the vendor.  I am only interested in learning about
the more "customized" agreements that a few libraries have in place.

Please excuse if this issue has been recently dealt with on the list.
Until quite recently, I had this listserv set to nomail for a while.

Thanks much for any information!

************
Andrew Shroyer
Serials Specialist
JFK Memorial Library, CSLA
5151 State University Drive
Los Angeles, CA 90032
Phone: (323) 343-3975
Email: ashroye@calstatela.edu