Re: TESOL & The Progressive (Jeanette Skwor) Marcia Tuttle 23 Mar 2001 21:02 UTC
---------- Forwarded message ---------- Date: Fri, 23 Mar 2001 14:12:04 -0600 From: "Skwor, Jeanette" <skworj@UWGB.EDU> Subject: Re: TESOL & The Progressive -- Gaele Gillespie ***Hmmm, obviously not All Vendors are created equal. Mine thanked me for letting them know this. OTOH, maybe another customer found out & told Swets Blackwell sooner. ;) Jeanette Skwor > -------- Original Message -------- > Subject: Re: TESOL & The Progressive -- Jeanette Skwor > Date: Fri, 23 Mar 2001 13:33:58 -0600 > From: "Gillespie, Gaele" <ggillespie@UKANS.EDU> > > > The information about the "unbundling" of _TESOL Matters_ from > institutional > subscribers was made available to us 2/13/01 via a report from our > vendor of > record, Swets Blackwell-NJ Service Ctr. Our particular order is for a > TESOL > comprehensive membership (now includes the TESOL Journal, TESOL > Quarterly, > and the TESOL Membership Directory), and our order has been with a > vendor > since forever, so you may want to consider switching to a > vendor rather > than > going direct if that's how your current order is placed; it certainly > saves > some of the hassles you mention of trying to deal directly with the > publisher. > > Gaele Gillespie / Serials Librarian / University of Kanasas Libraries > > > > > > -------- Original Message -------- > Subject: TESOL & The Progressive > Date: Fri, 23 Mar 2001 09:32:14 -0600 > From: "Skwor, Jeanette" <skworj@uwgb.edu> > > I've been working on troublesome claims - the ones that > aren't coming at > all, as though subscriptions have lapsed, and have learned a couple > things I > thought I should share. > > First off, TESOL Matters will no longer be distributed to > institutions, > just > individual members. We will get through 2000, but that's it. > > And secondly, we all know the trials and tribulations of this sort of > project - the unreturned phone calls, the mail not forwarded from an > incorrect address (said mail being a claim with a note regarding our > renewal, the incorrect address being a different department, the > offender > being the ALA no less), the ignored emails, the requirements > for obscure > numbers on removed wrappers, - I was even told at one > institution, after > a > second phone call inquiring after it, that it takes 6-8 weeks > to receive > an > invoice from a phoned-in request. > > But I have one shining jewel to hold up, the good people at _The > Progressive_. I got a same-day response to my email, the correct > information on our subscription, which was that there was a > lapse in the > subs period- and an offer to send the missing issues free. Which I > promptly > took them up on, and now I am here to report they arrived within the > week. > > Bless good people who make all our jobs easier! > > Jeanette Skwor Cofrin Library Serials Dept. > University of WI-Green Bay > Phone: (920) 465-2670 Fax: (920) 465-2783 > > For him that stealeth a Book from this Library, let it change into a > serpent > in his hand and rend him. Let him be struck with Palsy, and all his > Members > blasted. Let him languish in Pain crying aloud for Mercy and > let there > be > no sur-cease to his agony till he sink in Dissolution. Let Bookworms > gnaw > his Entrails in token of the Worm that dieth not, and when at last he > goeth > to his final Punishment, let the flames of Hell consume him > for ever and > aye. > - Curse Against Book Stealers > Monastery of San Pedro, Barcelona >