Re: J of Biological Chemistry (Mark Hemhauser) Marcia Tuttle 19 Feb 2002 22:10 UTC
---------- Forwarded message ---------- Date: Tue, 19 Feb 2002 16:04:49 -0500 From: Mark Hemhauser <mbhhbm@AMERICAN.EDU> Subject: Re: J of Biological Chemistry (Kira Haimovsky) Yes, we also are experiencing problems with the Journal of Biological Chemistry. The publisher refuses to honor a claim for the Sept. 7, 2001 issue. Our first claim was "too early" less than thirty days. Our second claim was too late, greater than 90 days. They did not say anything about not honoring either claim until our third claim which was prompted by this discussion. We had a problem with a previous issue from them as well and it took several attempts to get the issue. Our first claim was made two days after the following issue arrived. As far as I'm concerned that is adequate waiting. The publisher has told us that we can buy the issue for $40.00. It seems to me that if you have claimed the issue "too early" and then again "too late" you have established the fact that the issue did not arrive and should get it. We will be claiming this title early and often (every ten days), henceforth. In the meantime, I will call them directly. Mark Hemhauser American University Library ---------- Forwarded message ---------- Date: Wed, 13 Feb 2002 11:37:47 -0500 From: Kira Haimovsky <HAIMOVSKY@FORDHAM.EDU> Subject: Re: J of Biological Chemistry (fwd) We also had a problem with claiming this journal. Vol.276:no.25 (6/22/2001) was claimed a few times within their claiming limits, but they insist that it was sent and would not be replaced. We have never received it, and still need this issue (maybe someone has a duplicate?!) Kira Haimovsky Fordham University Libraries Marcia Tuttle <tuttle@email To: SERIALST@LIST.UVM.EDU .unc.edu> cc: Sent by: Subject: J of Biological Chemistry (fwd) "SERIALST: Serials in Libraries Discussion Forum" <SERIALST@LIS T.UVM.EDU> 02/13/02 11:04 AM Please respond to "SERIALST: Serials in Libraries Discussion Forum" ---------- Forwarded message ---------- Date: Tue, 12 Feb 2002 15:38:27 -0500 From: Marilyn Gane <mgane@ANDREWS.EDU> Subject: J of Biological Chemistry Have any of you been having trouble with delivery and claiming of the Journal of Biological Chemistry? We claimed v276:35, the August 31, 2001 issue, only to be told that we were 5 days too early for the publisher to accept our claim. When we reclaimed we were told that we were now 5 days too late!! Direct calls to the publisher have yielded the response that "we can buy the missing issue" - at $1750 for a year's subscription, I'm not really interested in paying for the same issue twice! Do any of you have any suggestions or am I the only one experiencing this problem with the American Society for Biochemistry and Molecular Biology? Please respond directly to me at mgane@andrews.edu TIA Marilyn Gane