-original message -

Date: Wed, 21 May 2003 16:38:13 -0500
From: Dustin Larmore <dustin.larmore@dsu.edu>
Subject: Publishers refusing to deal with a jobber

We recently received notice that a publisher for one of our journals
(Gifted Child Quarterly) will no longer accept orders through a vendor
(e.g., EBSCO). We will have to order directly from the publisher. I assume
that this change results from the divine/RoweCom mess.  Has anyone else
experienced this situation with other publishers?  Is this change of
policy a developing trend?  I certainly hope not.  We are already swamped
with work as it is without having to order all serial titles individually.

Dustin Larmore (dustin.larmore@dsu.edu)
Instructor and Technical Services Librarian
Karl E. Mundt Library
Dakota State University
Madison, SD  57042-1799
Office: (605) 256-5204
FAX: (605) 256-5208
 http://www.homepages.dsu.edu/larmore

----------1
Date: Thu, 22 May 2003 08:49:25 -0400
From: Dianne Oster <osterdia@shu.edu>
Subject: Re: Publishers refusing to deal with a jobber (Dustin Larmore)

I have found this happen from time to time, that certain publishers will
tell the jobber that the client must order direct, but I don't think it's a
trend. At this point, its too soon to tell if this is a result of the
divine/Faxon mess. I don't know who publishes that particular title, but it
could just be an internal decision that makes things easier on their end to
deal directly with subscribers, rather than having a third party involved.

Even though it is more work for you, in some cases it is much better in
terms of customer service to deal directly with the publisher. This is just
my humble opinion.
Dianne E. Oster
Serials Librarian
Seton Hall Law Library
One Newark Center
Newark, NJ 07102
973-642-8195

----------2
Date: Thu, 22 May 2003 08:59:45 -0400 (EDT)
From: Barbara Eastland - Library <eastland@hal.muhlberg.edu>
Subject: Re: Publishers refusing to deal with a jobber (Dustin Larmore)

Over the years we have had several publishers refuse to deal with a
jobber.  The reasons varied, but the end result was the same: order
directly or do without the journal.  I don't believe that this is a trend;
I believe that it's the publisher's wish to  eliminate, perhaps, the
jobber's percentage in an already tight economy.

Best regards,
Barb

Barbara B. Eastland              VOICE: 484-664-3561
Serials Manager                    FAX: 484-664-3511
Trexler Library                         eastland@hal.muhlberg.edu
Muhlenberg College
2400 Chew St.
Allentown  PA  18104

----------3
Date: Thu, 22 May 2003 09:00:14 -0400
From: Elaine Donnelly <edonnell@ngs.org>
Subject: Re: SERIALST Digest - 20 May 2003 to 21 May 2003 (#2003-94)

Dear Karl,

We have recently been notified by the publishers of Smithsonian, Washingtonian,
and Audubon that they will not accept our vendor's order.  Last summer, Sierra
did the same thing (and it was a different vendor).

We can't tell if this is because of who the vendor is (we recently switched to a
smaller company that specializes in corporate libraries), or because the
publishers are non-profits that got burned in the divine/Rowecom bankruptcy (but
Washingtonian doesn't fit into that group).

I'll be interested to hear what other libraries say.  I'm on the digest, so I'll
have to "tune in tomorrow".

Hope this info helps,

Elaine Donnelly, Librarian/Technical Services
National Geographic Society, Libraries & Information Services
1145 17th Street NW, Washington DC  20036-4688
202-857-7794 voice ; 202-429-5731 fax
edonnell@ngs.org