Re: Haworth heads-up -- 3 messages Stephen Clark 25 Jun 2003 12:32 UTC
3 messages: 1)------------------------------- -------- Original Message -------- Subject: Re: Haworth heads-up -- Rick Anderson From: Christopher Allen Waldrop <christopher.a.waldrop@vanderbilt.edu> Date: Tue, 24 Jun 2003 15:57:25 -0500 I contacted Haworth to find out what was going on with some of our online journals and was told that they're being moved to a new server and this is the cause of the delay. They don't know how long it will take, but at least that explains the problem. And after the conversation (which lasted less than two minutes) a journal which had been unavailable right before I picked up the phone was available immediately afterward. Christopher Allen Waldrop Serials Coordinator Order Services Department Vanderbilt University Library Ph: 615-343-3831 Fax: 615-343-8834 2)-------------------------- Subject: RE: Haworth heads-up -- Rick Anderson From: "Shirley Rais" <srais@llu.edu> Date: Tue, 24 Jun 2003 14:00:53 -0700 And this is from a publisher who is putting a gold sticker on every issue of their journal titles stating: FREE Campus-Wide Electronic Access. Well at least they didn't say: We Guarantee It!!! Shirley Rais, Serials Librarian Loma Linda University & Medical Center Libraries 11072 Anderson St. Loma Linda, CA 92350-0001 Phone: (909) 558-4583 FAX: (909) 558-4919 Srais@llu.edu 3)------------------------------ Subject: RE: Haworth heads-up From: Jan Velterop <jan@biomedcentral.com> Date: Wed, 25 Jun 2003 10:14:16 +0100 This unfortunate case illustrates how fickle online access to journals can be if there are no solid arrangements for back-up and mirrors. That may be difficult to arrange for traditional subscription based journals anyway, because of the need of access control. Absence of any access control and of any such barriers to (multiple) mirroring it is just another benefit of the many that open access journals offer. The open access journals that we publish at BioMed Central www.biomedcentral.com) are not just completely freely accessible for any reader, but are also mirrored in a number of places such as PubMedCentral in the US, INIST in France and the University of Potsdam in Germany (more mirrors are planned in the future), so that should our system be down, any inconvenience to the reader is limited to going to one of the other servers where the material is also freely available. Furthermore, because the material is open access, any institution is free to download and store the full-text in any of their local systms or repositories, without the need for prior permission or prior arrangements. Jan Velterop Publisher BioMed Central -------- Original Message -------- Subject: Haworth heads-up From: "Rick Anderson" <rickand@unr.edu> Date: Tue, 24 Jun 2003 13:19:26 -0700 For those of you who have not noticed already, Haworth is having serious problems with its internal network. These problems have left the links to online journal content highly unreliable, and the company is not offering any estimate as to when the problems will be fixed. The person with whom I spoke would not allow me to talk with the technical staff, and offered no real explanation of the problem beyond saying that they are having network problems and that people at the company are working on it. She also pointed out that Haworth offers "no guarantee" of online access. Those whose patrons use Haworth journals on a regular basis may want to warn them that access will be spotty for some time come. ------------- Rick Anderson Director of Resource Acquisition University of Nevada, Reno Libraries rickand@unr.edu