-------- Original Message --------
Subject: LinkOut problems
From: Lee Ann Howlett <lhowlett@hsc.usf.edu>
Date: Wed, 09 Jul 2003 14:46:01 -0400
To: SERIALST: Serials in Libraries Discussion Forum <SERIALST@LIST.UVM.EDU>

Has anyone using LinkOut in PubMed
experienced difficulties connecting to
their online titles due to firewalls, proxy
servers or other obstacles?  We're having some
problems with remote access through our
proxy server.  Once a patron  has linked
to the full text journal and clicks on either
the pdf or html link, they are thrown out
of proxy and are then prompted to make
payment for the article.  We've experienced this
with ScienceDirect and some other databases
and, yet, the AMA journals appear to work
with no problems.

Our Systems Librarian has been working with
Dale Prince but I thought I would check to see
if anyone else is experiencing this.

Thank you,
Lee Ann Howlett
Serials Librarian
Shimberg Health Sciences Library
University of South Florida
Tampa