(Previous discussion continued)
Re: Serials Solutions - ACM branding problem Gunnarson, Martha 01 Dec 2006 14:39 UTC

Re: Serials Solutions - ACM branding problem Gunnarson, Martha 01 Dec 2006 14:39 UTC

It's not a Serials Solutions problem, it's ACM. We use EBSCO A-to-Z, and see
WALDO (RIT) and SOLINET. (We actually have access through WALDO, but we
aren't RIT!)

Martha Gunnarson
Assistant Director, Serials
Gordon Library, Worcester Polytechnic Institute
mg@wpi.edu
http://www.wpi.edu/+library

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Chris Ryan
Sent: Thursday, November 30, 2006 4:29 PM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Serials Solutions - ACM branding problem

Susan,

Thank you for pointing out the branding problem with ACM Digital
Library.  We, too, are seeing other organization names under the ACM
logo - from WALDO (RIT) to GM Information Research to INCOLSA - and I've
only checked five titles.  Like you, I only see my own consortium,
SOLINET, when I utilize the longer TOC link.

It would also be interesting to hear from users of other OpenURL systems
- it actually looks like an ACM problem.  But, perhaps if Serials
Solutions, as well as us and others, report the problem to ACM it will
get some attention?

<><><><><><><><><><><><><><><><><><><><><><>
    Christine E. Ryan
    UC Foundation Assistant Professor &
    Electronic Resources Librarian
    University of Tennessee at Chattanooga
    phone:  423-425-4470
    email:   chris-ryan@utc.edu
<><><><><><><><><><><><><><><><><><><><><><>

This correspondence should be considered a public record and subject to
public inspection pursuant to the Tennessee Public Records Act.

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Warren, Bill
Sent: Thursday, November 30, 2006 2:38 PM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Serials Solutions - ACM branding problem

Greetings Susan,

We subscribe to both Serials Solutions and the ACM Digital Library.  Our
access to the ACM Digital Library is through a consortium, rather than
as an individual institution.  I checked several titles to see if we get
the correct branding.  When we reach a title using the Serials Solutions
link in the A-to-Z list, the name of the consortium is correctly
displayed.  So, apparently your problem is not a universal one.

Best regards,
~Bill Warren
___________________________
William Warren
Acquisitions Department
Middlebury College Library
110 Storrs Avenue
Middlebury, VT 05753 USA

fax:  (802) 443-5698
phone:  (802) 443-5489
e-mail:  wwarren@middlebury.edu

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU]On Behalf Of Susan M Hendrickson
Sent: Thu, 30 November, 2006 1:32 PM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] Serials Solutions - ACM branding problem

I'm hoping an institution that subscribes to both Serials Solutions and
the
ACM Digital Library will do some testing for me.  I'd like to know if
when
using the URLs for ACM titles provided by Serials Solutions in the A-Z
portal results in your seeing branding for an institution other than
your own.

Serials Solutions uses a looooooong URL to link to ACM journals' home
pages
because that is what most librarians prefer.  Example:  ACM Transactions
on
Applied Perception is
<http://portal.acm.org/browse_dl.cfm?linked=1&part=transaction&idx=J932&
c>http://portal.acm.org/browse_dl.cfm?linked=1&part=transaction&idx=J932
&coll=portal&dl=ACM&CFID=29011489&CFTOKEN=88604797

Unfortunately, when I click on the long URLs like these, I see different

institutions' brandings (VIVA University Library Serials, Consortia
Canada,
Michigan Library Consortia, etc) under the ACM Portal logo.

I've asked Serials Solutions to change the URL's to the table of
contents
shortcut (example: http://portal.acm.org/toc.cfm?id=J932) because I see
my
own institution's branding this way, but they won't do it because
librarians don't prefer the TOC level link.

Serials Solutions cannot duplicate my problem and they suggested I clear
my
cache, which I did, but I get the same results.

If you'd be willing to spot check a few titles and let me know if you
see
your branding or another institution's, I'd appreciate it.

Please reply to me directly:

Susan Hendrickson
Jet Propulsion Laboratory (JPL) Library, MS 111-113
4800 Oak Grove Dr.
Pasadena, CA 91109
818-354-2883
susan.m.hendrickson@jpl.nasa.gov
http://www.lis.uiuc.edu/people/alumni/hendrickson.html