Dear Diana,

We don't use Swets, but we have had some success with Harrassowitz.
Their website is http://www.harrassowitz.de.

Good luck,
Karen Kriegel
Acquisitions Librarian
415-557-4339

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of John Richards
Sent: Sunday, 11 February 2007 14:21 PM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] Experience using Swets for UK publications

Dear Serialist,

When Blackwells stopped handling serials some years ago, we transferred
our UK serial titles to Swets. Despite some hiccups in the beginning as
Swets set up their Melbourne, Australia office, Swets did a pretty good
job.
However there have been considerable changes in both organisation and
personnel at Swets in the past 12 months and consequently we have major
supply and customer service problems.

Supply is particularly poor. Despite repeated claims by email and
telephone, missing issues are rarely supplied. The number of titles with
missing issues just keeps growing.

I would welcome some feedback on how other libraries find Swets and also
some comments on alternate good suppliers for UK material.

Looking forward to comments
Diana

Diana Richards
Coordinator, Operations and Acquisitions Collection Services State
Library of New South Wales Macquarie Street SYDNEY NSW 2000 Australia

Ph: 61 2 9273 1753
Fax: 61 2 9273 1246
drichards@sl.nsw.gov.au

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