Re: Sports Illustrated-Updates? Dixon, Frances 27 Mar 2007 13:52 UTC
I, too, called the 800 number this morning and was told our issue would be sent out the next business day and should arrive in the next 7-10 days. Sara didn't say anything about it being at the printers. I'm not holding my breath. Frances Dixon Serials Manager Townsend Memorial Library University of Mary Hardin-Baylor 900 College St. Belton, TX 76513 254-295-4643 fdixon@umhb.edu -----Original Message----- From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Couillard, Monique Sent: Tuesday, March 27, 2007 8:04 AM To: SERIALST@LIST.UVM.EDU Subject: Re: [SERIALST] Sports Illustrated-Updates? Good morning Well I just called Sports Illustrated this morning - at the same 800 number. I was told the issue was at the printers now and Sports Illustrated has no firm date when the Swimsuit Issue will ship. I really don't expect to ever see this issue - fortunately my boss went out and bought the copy for the library. Monique Couillard Serials Check In Supervisor Dimond Library - University of New Hampshire Durham, NH 03824 (603) 862-1972 monique.couillard@unh.edu -----Original Message----- From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Melissa Farley Sent: Tuesday, March 27, 2007 8:56 AM To: SERIALST@LIST.UVM.EDU Subject: [SERIALST] Sports Illustrated-Updates? Have any of you received the swimsuit edition yet? On March 8th, our representative at EBSCO was told that the issue would be sent to us and would arrive in 7-10 days. I waited 18 days and when it didn't come, I asked our representative at EBSCO to do a follow-up. She told me this morning that Time had changed their minds yet again and that now I had to call DIRECT to request the issue. She said that their final "official" word is that all accounts affected were extended by 2 issues and that you have to call the toll-free number on the postcard they should have sent you to have it shipped. I don't think I received any such postcard, but my representative had the toll free number. It is 866-228-1175. I just called and gave them my account number, which I also got from EBSCO. (They asked for my account number or zip code.) The woman I talked to told me the issue should arrive within 7-10 days. She actually said that it would be "resent," and I corrected her, saying it would be sent for the first time. She said something like, "Sent, resent, it doesn't matter." I asked for her name or a confirmation number. I got her name, but there was no confirmation number. I'll let you all know if we receive the issue. In the meantime, have any of you gotten yours? -Melissa Farley -- ******************************** Melissa Farley Library Technical Assistant Irvine Sullivan Ingram Library University of West Georgia Carrollton, GA 30118 (678) 839-6498 mfarley@westga.edu ********************************