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Re: Curious if anyone has same problem with EBSCO Bonnie H. Ragains 07 Mar 2007 15:56 UTC

Yes, the same problem here.  I've reported it to Ebsco a couple of
times, and I suggest we all do the same.  Maybe they'll hear us.  In
fact, I forwarded this thread to my account rep. yesterday.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Bonnie Ragains
Supervisor, Serials/Circulation
Savitt Medical Library MS/306
University of Nevada School of Medicine
1664 N. Virginia St.
Reno, NV 89557
ph: (775)682-7314; fax: (775)784-4489
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Geneice McCutchen
Sent: Tuesday, March 06, 2007 1:12 PM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Curious if anyone has same problem with EBSCO

Alice & Ken,

I've had the same problem and just gotten used to it.

Geniece McCutchen
Acquisitions
Robt. W. Woodruff Library
Emory University
Atlanta, GA 30322

Ken Siegert wrote:

> If you are referring to EBSCONet and having to log-in multiple times
> throughout the day (over a relatively short timeframe), then you are
> not the only one.  I emailed and called the service people when the
> new EBSCONet first went live (August 2006??), and complained that
> EBSCONet kicked me out too quickly if I wasn't actively using it.  I
> got the standard line "we'll look into it".  Nothing has changed -- I

> guess I've just gotten used to it.
>
> On Mar 6, 2007, at 10:57 AM, Turner, Alice D wrote:
>
>> Hi, all
>>
>>
>>
>> Does anyone else have a problem with EBSCO closing much to fast, when
>> you have it up and toddling back and forth with other screens?  It is
>> very frustrating for me, but maybe it is my age, and not EBSCO
causing
>> the frustration.
>>
>>
>>
>> Alice
>>
>>
>>
>> Alice Turner
>>
>> Senior Serials Assistant
>>
>> Indiana University School of Medicine
>>
>> I.U. School of Medicine Library
>>
>> Medical Research Building, IB 100, Room 202
>>
>> 975 West Walnut Street
>>
>> Indianapolis, Indiana    46202
>>
>> aturner@iupui.edu
>
>
>
>
> ----------
> Ken Siegert
> Acquisitions Assistant
> Electronic Resources & Periodicals / U.S. Documents
> Shadek-Fackenthal Library
> Franklin & Marshall College
> P.O. Box 3003
> Lancaster, PA  17604-3003
>
> Phone -     (717) 291-4219
> Fax -     (717) 291-4160
>
>