Re: Blackwell Titles on Wiley Cynthia Hsieh 08 Jul 2008 16:22 UTC
I wonder what right or "remedy" we are entitled to according to our licensing agreement about this type of on-line access interruption. Cynthia Hsieh Assistant Professor/Head of Technical Services University Libraries University of the Pacific 3601 Pacific Ave. Stockton, CA 95211 Tel: 209-946-2571 -----Original Message----- From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Lynn Cote Sent: Tuesday, July 08, 2008 5:10 AM To: SERIALST@LIST.UVM.EDU Subject: Re: [SERIALST] Blackwell Titles on Wiley This was exactly our thoughts as well! Why bring down a platform that can provide access to titles that can't be accessed on the new platform??? Or, why not provide access to *all* content (whether or not subscribed) until access issues are resolved? Lynn K. Cote Serials Cataloger Collections Services, U-2005 University of Connecticut Homer Babbidge Library 369 Fairfield Rd. Storrs, CT 06269-2005 ph. (860)486-6495 fax (860)486-6493 -----Original Message----- From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Hoyte, Daniel Sent: Monday, July 07, 2008 4:47 PM To: SERIALST@LIST.UVM.EDU Subject: Re: [SERIALST] Blackwell Titles on Wiley My Serials librarian wonders out loud, "Why won't Wiley just bring up the Synergy platform while they work out the issues on the Wiley platform?" Daniel Hoyte Senior Systems Technician Chapman University Leatherby Libraries (714) 532-7745 hoyte@chapman.edu AIM/Yahoo IM: chaphoyte /(bb|[^b]{2})/ that is the Question -----Original Message----- From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of David Sayers Sent: Thursday, July 03, 2008 3:32 PM To: SERIALST@LIST.UVM.EDU Subject: Re: [SERIALST] Blackwell Titles on Wiley Well, while we are having linking problems as well, the main issue we're concerned about is access. Even when you get to the new journal page on Wiley for a subscribed title, it still won't let our patrons view the full text content. David ________________________________ From: SERIALST: Serials in Libraries Discussion Forum on behalf of Glasson, Patricia A Sent: Thu 7/3/2008 1:04 PM To: SERIALST@LIST.UVM.EDU Subject: Re: [SERIALST] Blackwell Titles on Wiley David and Andree, Yes, we're having problems, too. Here's what our ERM person said this morning about the problem: "Wiley is still trying to resolve linking problems for the Blackwell content. We have received a temporary solution from Ex Libris for the e-Journal Finder A-Z list." It's not a complete fix, though, as I understand it. We're a Voyager library. Patty Glasson Serials Cataloging Specialist Purdue University 765-494-2811 -----Original Message----- From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of David Sayers Sent: Thursday, July 03, 2008 2:47 PM To: SERIALST@LIST.UVM.EDU Subject: [SERIALST] Blackwell Titles on Wiley Has anyone else been experiencing access problems with the Blackwell titles that got moved over to Wiley over the weekend? We've been unable to access any of the 100 plus Blackwell titles we subscribe to. I've called and confirmed our IP ranges, but we're still asked to log-in whenever we click on a PDF link. I've been told repeatedly that they're working on the problem, but I haven't seen any progress yet. I guess I'd feel better if I knew I wasn't alone. Anyone? David Sayers Electronic Serials Assistant Oregon Health & Science University Library (503)494-0484