Re: futile claiming Skwor, Jeanette 26 Jan 2009 14:43 UTC
I have my students check access on a rotating basis. Jeanette L. Skwor Serials Dept., Cofrin Library University of Wisconsin - Green Bay 2420 Nicolet Drive Green Bay, WI 54311-7001 -----Original Message----- From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Linda Wobbe Sent: Friday, January 23, 2009 1:46 PM To: SERIALST@LIST.UVM.EDU Subject: Re: [SERIALST] futile claiming Hi Michael, I'm worried that we don't always receive the electronic content, either. What are the options for checking receipt of electronic issues? Thanks! Linda Michael A. Edwards wrote: > All-electronic is looking better and better. But affording it is > another issue entirely (usual pun intended). > > Michael A. Edwards > Serials & Electronic Resources Librarian > Harold F. Johnson Library Center > Hampshire College > Amherst, MA 01002-3372 > 413.559.5766 voice > 413.559.5419 fax > maedwards@hampshire.edu > http://library.hampshire.edu/ > > One man's theology is another man's belly laugh. > -- Robert A. Heinlein > > > > Lynne Weaver wrote: > >> It just happened again. I claimed a not-received issue, well within the >> reasonable time for claims, but didn't get it. Did a second claim, then >> a third. When EBSCO contacted the publisher for the third time, the >> reply came back that the issue was out of print, but they would extend >> the subscription. This is happening more frequently and I am not happy. >> >> >> >> I want the issue, not an extension. Not having the issue creates a gap >> in my holdings; a special problem if I'm binding. Extending the expire >> date makes subscription-tracking more cumbersome. EBSCO was very >> helpful in getting as many of my titles as possible on calendar-year >> subscription periods, and I'd like to keep them that way. >> >> >> >> I expect we're all running into this, and I don't suppose there's much >> we can do about it. I hope the publishers lurking on this list will get >> the message and keep enough extra issues on hand to satisfy claims. >> >> >> >> Lynne N. Weaver >> >> Serials Coordinator >> >> Lipscomb Library >> >> Randolph College >> >> Founded as Randolph-Macon Woman's College >> >> 2500 Rivermont Avenue >> >> Lynchburg, VA 24503 >> >> 434 947-8396 >> >> 434 947-8134 Fax >> >> lweaver@randolphcollege.edu >> >> >> -- Linda Wobbe Head, Electronic Resources & Periodicals Subject Selector for Biology, Chemistry, Environmental Science, Health, Physics, Kinesiology Saint Mary's College Library PO Box 4290, 1928 Saint Mary's Road Moraga, CA 94575-4290 ph (925) 631-4232 fx (925)376-6097 lwobbe@stmarys-ca.edu