Re: Adobe 9 Lucy Wrightington 27 Apr 2009 15:57 UTC
We have had problems with versions 8 and 9, with various files. Sometimes instead of the pdf loading, we get a window with a big question mark. If we keep refreshing, we might eventually get the article. Lucy Wrightington, Senior Librarian Dickerman Library Wadsworth Center, N.Y. State Dept. of Health Empire State Plaza, Albany, NY 12201 "Michael A. Edwards" <maedwards@HAMPSH To IRE.EDU> SERIALST@LIST.UVM.EDU Sent by: cc "SERIALST: Serials in Subject Libraries Re: [SERIALST] Adobe 9 Discussion Forum" <SERIALST@LIST.UV M.EDU> 04/27/2009 10:32 AM Please respond to "SERIALST: Serials in Libraries Discussion Forum" <SERIALST@LIST.UV M.EDU> We've had the same problems with various versions of Adobe. We have usually been successful at solving the problem in FireFox by changing the preferences in the browser so that it uses the reader itself instead of the plug-in to open the document. This is set in Tools --> Options --> Applications. IE is another problem entirely. ;-) Michael A. Edwards Serials & Electronic Resources Librarian Harold F. Johnson Library Center Hampshire College Amherst, MA 01002-3372 413.559.5766 voice 413.559.5419 fax maedwards@hampshire.edu http://library.hampshire.edu/ One man's theology is another man's belly laugh. -- Robert A. Heinlein Sharlene LaForge wrote: > Is anyone having problems opening PDF's in "some" databases via IE7 > after upgrading to Adobe 9? Our biggest problem is with Science > Direct where instead of the PDF loading, the ActiveX security bar pops > up, we click on the option to download the PDF and a Blank screen > displays. > > I've sent the problem to Science Direct, but was also wondering if it > might be our settings. > Thanks for any input you can provide > Sharlene LaForge > California State University > Long Beach Library > IMPORTANT NOTICE: This e-mail and any attachments may contain confidential or sensitive information which is, or may be, legally privileged or otherwise protected by law from further disclosure. It is intended only for the addressee. If you received this in error or from someone who was not authorized to send it to you, please do not distribute, copy or use it or any attachments. Please notify the sender immediately by reply e-mail and delete this from your system. Thank you for your cooperation.