ALA Pre-Conference on Negotiating with Subscription Agencies sami klein 03 May 1991 19:08 UTC
I am not on this list, but was asked to pass on the following notice. This is my first attempt in trying to send a file (which is in ASCII) and so I hope it isn't too messed up. ------------------------------------------------------------------------ Sami Klein NIST Gaithersburg, MD BITNET: KLEIN@NBSENH.BITNET ----------------------------------------------------------------------- i WHEN? WHERE? WHAT? "Well worth the invest- ment. You'll make it back each year." Robert L. Houbeck, Uni. of Michigan "A management tool! Techniques we can use every day." Joe Ann Clifton, Litton Industries "... the seminar was very useful. I felt empowered and have since success- fully negotiated for a reduced service charge" October Ivins in Serials Review WHO? HOW? Friday, 28 June, 1991, 9:00 - 5:00. Marriott Marquis Hotel, 265 Peachtree Center Avenue, Atlanta, Georgia A one-day seminar on techniques and opportun- ities for libraries and information centers to improve service and negotiate ongoing savings with subscription agencies and other serial suppliers. The Marketplace: Publishers Need Libraries Libraries: the $1 billion + market Agencies: the companies; market share; ma rketing strategies; agency consolidation; other serial vendo rs The Subscription Agency Business: Agencies Need Libraries Revenue sources: publisher discounts; ser vice fees; foreign exchange conversion; money management. Costs: payments to publishers; automation ; risk; research and development. Business practices: margins; efficiency; profit objectives; cost assignment; image. Service charges: how they are calculated and assigned to clients. The future: unbundling; monitoring servic e. Techniques To Improve Service: Service requirements Performance criteria Negotiating With Agencies and Other Serial Suppliers Strategies: how and where to begin; win-w in; vendor attitudes. Opportunities: account "clout"; collectio n profile; service usage; single or multiple vendors; perio d of service. Objectives: dollar savings and service im provement. N. Bernard "Buzzy" Basch, formerly President of Turner Subscriptions and Vice President at EBSCO and Faxon. Author of Buying Serials. Registration fee: $295.00 (includes lunch). Forward registration and payment to: Basch Associates 860 North Lake Shore Drive Suite 7J Chicago, IL 60611 Phone: (312) 787-6885 Fax: (312) 943-0025 Please register before 20 June, 1991.