Re: Journal of Multicultural Social Work (3 messages) Birdie MacLennan 26 Aug 1998 17:30 UTC
3 messages, 83 lines: (1)--------------------------- Date: Wed, 26 Aug 1998 12:42:07 -0400 From: "Judith Stokes" <JStokes@RIC.EDU> Subject: Re: Journal of Multicultural Social Work May I suggest that if Haworth Press seeks to improve communication with serials librarians that they direct their effort toward keeping our subscription agents informed. With hundreds of titles requiring little or no special attention from me, and a handful of Haworth Press titles requiring frequent attention, claiming, and midyear expenditures, I do not want to be referred to a brochure. I just want these titles to fit into my workflow. Tell Ebsco when you reschedule, and rebill, and refund and you needn't print all those brochures. Judith Stokes, Serials Librarian, Rhode Island College 600 Mount Pleasant Avenue, Providence, RI 02908 Phone: (401) 456-8165 Fax: (401) 456-9646 Email: JStokes@RICmail.RIC.edu <mailto:JStokes@RIC.edu> (2)--------------------------- Date: Wed, 26 Aug 1998 10:00:31 -0400 From: "Cathy Frakes" <cfrakes.ucs@SMTP.USI.EDU> Organization: University of Southern Indiana Subject: Re: Journal of Multicultural Social Work Attn: Mr. Cohen Unfortunately one of your journal editors died of Alzehimer's disease, but we seem to have a lot of trouble with Haworth Press. We have to file claims with this press so often. We often receive several combined issues and also receive all four issues of a volume at the same time. Also, other titles with this Press will add additional volumes in a year and we have to pay extra without being notified of this change. This happened with Social Work in Health Care. We chose not to purchase the skipped volumes; v.24 & 25. I just thought I would take this opportunity to express our opinion here at our university. Cathy Frakes Serials University of Southern Indiana <cfrakes.ucs@SMTP.USI.EDU> (3)-------------------------- Date: Wed, 26 Aug 1998 08:30:23 PST From: Mary Ellen Kenreich <kenreich@LIB.PDX.EDU> Subject: Re: Journal of Multicultural Social Work Mr. Cohen: Mr. Black's complaint was not about re-scheduling, but that his library was asked to pay double for one calendar year's worth of the journal. Mary Ellen Kenreich Portland State Univ. <kenreich@LIB.PDX.EDU> --------------- Original message ------------------ Bill Cohen <BCohen7719@AOL.COM> wrote: > Regarding a complaint concerning the "Journal of Multicultural Social > Work," we had sent a refund to the client and offered to provide a > 2-year free subscription. The memo and refund check has simply not > reached the librarian yet. > > I find it regretable when a journal is re-scheduled because we had to > find a new Editor....and the additional time that this takes is viewed > as a crime on the part of the Publisher. There are some aspects of > serials publishing that simply cannot be controlled. Once, one of our > journal Editors died of Alzehimer's disease, and the disruption that > this caused in the journal's schedule was viewed as a horrendous act on > OUR part!! We hope that most serials librarians will view re-scheduling > with maturity and firstly check the date of the brochure that they are > looking at before jumping to conclusions. > > The Haworth Press, Inc. > > [ From: Bill Cohen <BCohen7719@AOL.COM> ]