-------- Original Message --------
Subject: Re: Staff performance: checkin rates -- Donnice Cochenour
Date: Fri, 15 Oct 1999 08:40:19 -0700
From: Frances Tracht <ftracht@CI.BEVERLY-HILLS.CA.US>

We divide our serials by alphabet, A-M, N-Z, and each day staff members
are assigned a stack.  At the end of the month when I run claims
reports, our staff checks to make sure that items didn't slip through
without getting checked in or incorrectly.  We use Innovative
Interfaces.  We don't measure the time it takes to check material in,
but we do follow up each month and our error rate has gone way down
since we became automated and began checking the dept.'s claims at the
end of each month.

-------- Original Message --------
Subject: Staff performance: checkin rates
Date: Thu, 14 Oct 1999 17:37:26 -0600
From: Donnice Cochenour <dcocheno@manta.library.colostate.edu>
Reply-To: dcocheno@manta.library.colostate.edu
Organization: colorado state university

I'm interested in hearing from other serials units where performance
for checkin staff are based on a checkin rate.  Do you have any
performance measures for the number of pieces staff can checkin
per hour?  Are you using an automated checkin system?  If so,
which one.

Thanks in advance,
Donnice

Donnice Cochenour
Serials Librarian
Colorado State University Libraries
Ft.Collins, CO 80523-1019
Voice (970) 491-1821
Fax (970) 491-4611
Internet: dcocheno@manta.library.colostate.edu