Folks:
I have a potentially dumb question, but do you regularly get
expiration/renewal/subscription notices from the publishers of your
journals? I've had a barrage of such stuff this fall (some major
restructuring in our serials department means that all mail comes directly
to me now whereas in the past it did not) and wonder, for example, when I
get a notice saying a subscription is about to expire, whether our
subscription agency has or has not processed our renewal or paid its bills.
Incidentally, what are people's service charges like? Ours went up .5%
between last year and this year, but we have had the same vendor for quite
some time, so I have no basis for comparison.
Thanks, in advance, for your help.

Peter Picerno

Dr. Peter V. Picerno
Collection Development Team Leader
Dean B. Ellis Library
Arkansas State University
State University, AR 72467
(870) 972-3078
Fax: (870) 972-3199
<ppicerno@CHOCTAW.ASTATE.EDU>